Terms and Conditions — Yukon Gold
In Canada, every new registration must complete an age check before playing.
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This website is intended for users aged 18 and older, and we may request proof.
To keep play fair, we monitor for irregularities, prohibited practices, and collusion.
If rules are breached, access may be restricted and balances can be frozen.
Required Account Information
When creating an account, you must provide accurate details and keep them up to date.
False or incomplete information may result in suspension or account closure.
Core Registration Details
- Enter your full name, date of birth, and current address in Canada.
- Add a valid phone number and an active email address.
- Choose a unique username and a strong, distinct password.
- Select your preferred language and your main transaction currency.
Email Confirmation & Identity Verification
We confirm ownership of your email address before enabling full account access.
To withdraw funds, you must complete identity verification and ensure your details match across all records.
- Upload government-issued ID, such as a driver’s license or passport.
- Provide a utility bill or bank statement dated within the last three months.
- For withdrawals, we may request proof of the payment method used.
Documents are typically reviewed within 24–48 hours, with updates sent by email.
Payments, Methods & Processing Times
We support secure deposit channels in CAD, with balances clearly tracked.
Deposits and withdrawals must use personal payment instruments that match the registered name.
Withdrawals are generally processed back to the method used for deposits, subject to requirements.
Available Deposit Methods
- Bank cards: Visa and Mastercard.
- E-wallets: Skrill and Neteller.
- Prepaid vouchers: Paysafecard.
- Direct bank transfers.
Limits & Typical Timeframes
Most digital payments update your balance immediately, while bank transfers can take longer.
| Channel | Amount (CAD) | Estimated Time |
|---|---|---|
| Minimum deposit (any supported method) | 10 $ |
|
| Maximum deposit (single transaction; varies by method/status) | usually 5,000 $ |
|
| Minimum withdrawal (verified users only) | 50 $ | Subject to verification checks and minimum thresholds; check timeframes before initiating payouts. |
| Maximum daily withdrawal | usually 4,000 $ | E-wallets usually arrive within 24–48 hours after approval. |
| Withdrawal to e-wallets (e.g., Skrill, Neteller) | 50 $ to usually 4,000 $ | Within 24–48 hours after approval. |
| Withdrawal to bank cards / wire transfers | 50 $ to usually 4,000 $ | Can take up to 5 business days. |
| Verification document review (KYC submissions) | N/A | Typically within 24–48 hours; status updates are communicated by email. |
| First-deposit incentive (if applicable to the offer chosen) | 1000CAD + 250 FS | Read associated terms prior to opting in; wagering milestones and expiration dates can affect any supplementary balance in CAD. |
If your details do not match official records, we may need additional checks before releasing funds.
Transaction fees may apply for currency conversion or when using a service provider.
Bonuses & Promotional Offers
Promotional credits and bonus offers are subject to specific criteria, including wagering milestones.
Each offer may include an expiry date that affects any supplementary balance in CAD.
Rollover requirements are shown as multipliers, and they must be met before withdrawals are allowed.
Customers may only have one active bonus at a time unless stated otherwise.
Key Promotion Conditions
- Only bets within allowed limits count toward a promotion’s requirements.
- Playing restricted games during an incentive can void promotional benefits.
- Withdrawing before meeting rollover can forfeit the bonus and related winnings.
- Misuse or deceptive actions can result in forfeiture and access restrictions.
Rollover by Game Category
| Game type | Rollover contribution |
|---|---|
| Slots | 100% |
| Table games (like Blackjack and Roulette) | 10 to 20% |
| Options for Live Dealers | 0–10% |
| Video Poker | 2 to 10% |
Game Integrity & Software Controls
We use certified Random Number Generators (RNGs) and validate outcomes through external checks.
Any attempt to manipulate results or use external tools to influence play is prohibited.
Security & Account Safeguards
We handle personal information in line with Canadian privacy laws and limit staff access.
Regular audits and penetration testing help maintain strong security over time.
TLS 1.3 encryption helps protect deposits and withdrawal requests from third-party access.
Two-factor authentication is required for changes to your financial profile details.
If activity appears unusual, we may suspend access until identity is confirmed.
Responsible Play & Customer Support
Every Canadian profile includes tools to limit spending and manage play frequency.
If you notice symptoms of gambling addiction, seek help from a professional.
For questions about transactions, promotions, or balance management in CAD, contact support.
Complaints Process & Resolution Times
Report issues with account activity, transactions, or promotions within seven (7) days.
We review complaints through an internal process and assess the evidence provided.
Most resolutions are completed within fourteen (14) days, unless more time is needed.
If needed, registered customers may escalate to an authorised Canadian ADR body.
To continue, register and complete verification to unlock full account features.