Privacy Notice — Yukon Gold
In Canada, we treat privacy as part of safe play and secure payments. We protect account details and transaction data through layered safeguards, and we limit handling to what’s needed for verified access. We collect only the information required to register you, confirm identity, and meet legal obligations.
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Whenever you deposit or withdraw in CAD, transaction information is encrypted using advanced TLS technology. Financial transactions are routed through a secure payment gateway and monitored with anti-fraud systems. If something looks unusual, monitoring flags it for review so we can respond promptly.
- Encrypt session and payment traffic to reduce interception risk.
- Restrict access to sensitive records to trained, certified staff only.
- Log and monitor financial operations to detect anomalies early.
- Support identity checks aligned with AML and KYC expectations.
If you want help understanding how information is used, support specialists are available 24/7.
Account Data We Collect
During registration, verification, and transactions, we may request personal information needed to run your account safely. This commonly includes your full name, date of birth, contact details, and preferred payment method. In Canada, verification may also require supplementary documentation to confirm authenticity and prevent unauthorised access.
We also capture certain technical details to help keep sessions stable and secure. Automated tools can record device type, IP address, browser settings, and session activity. When you contact support, we retain chat and email conversations for quality control and dispute resolution.
Access to private records remains role-based and task-limited. Only trained staff can view personal records when required for their work, and certified employees operate under strict non-disclosure requirements. Storage solutions are reviewed regularly to align with Canada security and retention expectations.
Account Security and Access
We design security controls to reduce account takeover risk and protect balances in CAD. Registration input, balance overviews, and deposit or withdrawal requests are transmitted using TLS 1.3 encryption, which provides at least 256-bit cipher strength.
For payments, browsers and servers communicate through secured channels supported by SSL certificates. No card number, e-wallet credential, or transaction summary is stored in unencrypted form, aligning with PCI DSS requirements. For added protection, sensitive profile data is tokenized before storage using hashing-based tokens rather than raw identifiers.
To reduce unauthorised access across the platform, two-factor authentication is required for login attempts and withdrawal requests involving CAD, using a password plus a one-time code by SMS or an authenticator app. If repeated access attempts come from an unknown location, we may temporarily lock the account and require manual verification.
- Use multi-factor authentication options to add a second access step.
- Review account activity logs to spot unfamiliar sessions early.
- Create complex, unique passwords and refresh them regularly.
- Report suspected anomalies through our dedicated channels.
Independent security companies perform regular audits to identify and address weaknesses in software and server configurations. We also maintain firewalls with custom rulesets, DDoS mitigation appliances, and role-based access controls.
Your Privacy Choices in Canada
In Canada, you can manage how your information is stored and used through your account controls. You can request access to your records, ask for updates, or request deletion where permitted. If you request a summary of stored information, we typically provide an overview within 30 days, and we may ask for proof of identity to prevent unauthorised disclosure.
To change contact details, payment methods, or communication preferences, use your account settings. For updates involving sensitive items, such as proof of address or identification, support can guide you through secure re-verification steps. To delete your account, contact support and request erasure; access is stopped, personal data is hidden, and identifiers are removed from active systems unless Canada AML or dispute-resolution obligations require retention.
After account closure, we keep information only for as long as required by law or contractual duty. Transaction records are retained only for the period Canada financial laws require, balancing compliance with privacy.
Privacy Controls Overview
| Method | CAD Range | Notes |
|---|---|---|
| Re-consent for policy changes | N/A | If there are any changes to how personal information is handled, you have to agree to them again; no updates happen without your explicit approval. |
| Account holder rights (access/correction/erasure) | N/A |
|
| Permissions transparency controls | N/A |
|
| Identity verification (AML/KYC) | N/A | Verification standards meet AML and KYC; procedures comply with Canada statutory requirements and may require supplementary documentation; proof of identity may be required to prevent sharing without permission. |
| Secure staff/vendor access | N/A | Only trained staff can see private records if necessary for their job; only certified employees with strict non-disclosure rules can see sensitive records; external vendors are contractually obliged to maintain strict confidentiality and security standards. |
| Encryption for sessions & payments | $ (amounts not specified) |
|
| Logging & monitoring of financial operations | $ (amounts not specified) | Each withdrawal or deposit in $ is logged and monitored; transaction monitoring tools trace suspicious deposits/withdrawal attempts; any strange behaviour during user sessions is automatically flagged. |
| Retention rules (Canada legal requirements) | N/A | Transaction records are kept only as long as Canada financial laws require; upon account closure, information is maintained solely as long as demanded by law or contractual duty; storage solutions are checked regularly for Canada security and retention rules. |
| Cross-border transfers safeguards | N/A | Before sending customer information outside of Canada, contractual clauses and approved safeguards (including the European Commission's Standard Contractual Clauses) are used; servers in areas with strict legal oversight handle information. |
Consent & Preference Tracking
We request consent in clear language before processing personal information. We do not use pre-checked boxes or hidden statements in permission flows. You can opt in to marketing, third-party offers, and product updates, and you can change those choices at any time.
When preferences change, we apply updates promptly and confirm them through a secure notification. Your account also keeps a chronological log of permissions granted or withdrawn, including the dates and reasons for each entry.
Compliance & Cross-Border Processing
Our privacy approach supports Canada requirements and broader international frameworks. We follow PIPEDA in Canada and GDPR where applicable, and we use regular third-party audits to confirm alignment as rules evolve.
When operational needs require cross-border processing, we apply contractual clauses and approved safeguards, including the European Commission’s Standard Contractual Clauses. Government or law-enforcement requests are reviewed against applicable laws, and we notify customers where regulations require it, unless prohibited by a valid order.
Help and Responsible Use
If you would like to review, correct, or delete personal information, start in your account settings or contact support using authenticated access. For questions about security features like multi-factor authentication, our team can guide you through the available controls.
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