Responsible Gaming Policy — Yukon Gold
We keep play in Canada straightforward and safe by prioritising clear controls, private transactions, and practical support.
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Every player is asked to verify their age during registration, and we highlight tools designed to keep play enjoyable and manageable.
This website is intended for users aged 18 and older. If gambling starts to feel stressful, stepping back is a solid first move.
- Use weekly self-assessment tools to check whether play still feels balanced.
- Turn on reality-check notifications to track time and decision-making.
- Review your transaction history to spot patterns early.
- Reach out for support if you feel pressure to chase losses.
Avoiding Unplanned Spending
Unplanned spending often happens when sessions run longer than intended. We provide account tools that make boundaries easier to set and follow.
Deposit limits and wager limits help protect your CAD balance before a top-up becomes impulsive. You can also set session timers that encourage breaks or prompt logouts.
Reductions to limits apply instantly, while increases require a waiting period, typically 24 hours for security. That delay helps prevent quick decisions during emotional moments.
| Option | Amount (CAD) | Typical Timing |
|---|---|---|
| Help & emotional support (Canadian-focused services) | N/A | 24/7 |
| Removal requests (via live chat or email; registered contact info only) | N/A | within 24 hours |
| Short-term break (“Take a Break” account lock) | N/A | 24 hours to six weeks |
| Longer-term removal / self-exclusion (account inaccessible until exclusion ends) | N/A | at least six months |
| Deposit limits (daily/weekly/monthly caps to protect your $ balance) | Set by user (CAD) | daily, weekly, or monthly |
| Bet limitations (maximum total wagered per period) | Set by user (CAD) | per session, daily, or within a custom period |
| Session controls & reminders (time limits + on-screen notifications) | N/A | after a predefined play period |
| Withdrawal lock (secure pending cash-out so $ reach external accounts) | Pending $ withdrawal | until processed (pending requests handled as usual) |
| Security response (lock funds, freeze transactions, start an investigation) | $ funds can be locked/frozen | right away |
Setting Monthly Caps
For many players, a monthly ceiling is the easiest limit to follow. You can set daily, weekly, or monthly deposit caps so spending stays predictable.
Bet limitations add a second layer of control. When you reach the cap for the selected period, further bets are blocked until that period ends.
Session controls focus on time rather than money. Choose a duration per login, follow the countdown, and log out when the timer ends.
- Use deposit limits to reduce surprise top-ups in CAD.
- Use wager limits to prevent “one more round” decisions.
- Use session reminders to track time spent during each visit.
- Combine controls for personalised oversight without constant monitoring.
Using Deposit & Session Controls
Deposit limits are set inside your profile’s financial controls. Choose an amount and a time frame, then update it whenever your routine changes.
Session reminders can be configured in account settings. They appear on screen after a predefined play period, making breaks easier to take.
If you need distance, use the time-out option to pause access for a selectable period. For longer protection, self-exclusion blocks entry for months or longer and stops marketing messages.
Withdrawal locks are available after you request a cash-out. You can lock a pending withdrawal from the cashier so funds reach an external account without the temptation to reverse.
Time-out & self-exclusion essentials
- Start from account settings and open the account restrictions section.
- Choose a short-term break from 24 hours to six weeks, or longer removal of at least six months.
- Use only registered contact information for removal requests; third-party requests are not accepted.
- Pending deposits and withdrawals are handled as usual during exclusion.
- If you want network-wide blocking, include that in your request.
Security & privacy protections
We protect transactions and personal data with direct, practical safeguards. Encryption using TLS 1.2+ covers deposits and withdrawals end to end.
Payment processing uses PCI DSS-certified gateways, so sensitive payment details stay protected. You can also enable two-step verification in your dashboard, delivered by SMS or email.
Verification documents, such as proof of address or ID, are stored on separate servers with limited access. Only compliance staff with appropriate credentials can access them for regulatory reasons.
We never sell or share personal information with third-party marketers. You can manage consent preferences and opt out of promotional messages from your profile.
If you suspect unauthorised access, contact support immediately. Our security team can lock funds, freeze transactions, and begin an investigation right away.
Canada-based support options
Confidential help is available through Canadian-focused services, including trained counsellors and specialised support partners. Many programmes offer private chat, self-assessments, and counselling options.
For a list of recommended helplines and useful resources tailored to Canada, contact our support team. If finances are a concern, independent debt advice charities can help with budgeting and restructuring.
If you’d like to tighten controls, review your limits and reminders in your account settings. If you prefer guidance, reach out to support for help applying the right protections.